Shipping policy
Shipping Policy
Thank you for shopping with V-Car-Tech USA. Below you will find everything you need to know about how we ship your order.
Processing time
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after you receive your order confirmation email. There is no fixed daily cut-off time, so processing may begin on the next business day. You will receive another notification when your order has shipped.
Shipping rates and delivery estimates
We offer standard shipping via FedEx within the United States:
- Shipping is charged at 149$ USD per Item.
Estimated delivery is typically 2 to 5 business days after your order has shipped, depending on your location. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by the carrier, weather, or other events outside our control.
Shipping destinations
We currently ship within the United States only. At this time we do not offer international shipping. We are also unable to ship to PO boxes or to APO/FPO military addresses.
Order tracking
Once your order has shipped, you will receive a shipping confirmation email with a FedEx tracking number so you can follow your package until it arrives.
Lost, damaged, or incorrect deliveries
Please inspect your order upon delivery and contact us right away if your item is defective, damaged, or if you received the wrong item, so that we can make it right. If your tracking shows your package as delivered but you have not received it, or if it appears lost in transit, please contact us and we will help resolve the issue.
Please make sure your shipping address is complete and correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Contact
If you have any questions about shipping, please contact us at support@us-v-car-tech.com.